Tag Archives: complaints

The contractor we planned to use for tile and stone work in our remodel has had complaints filed with?

Question by reb d: The contractor we planned to use for tile and stone work in our remodel has had complaints filed with?
the state contractors board. Two of their three licenses have the status as “revoked, board action.” I don’t know exactly what it means, but so far all the other people we are using for our remodel have no complaints with our state board or with the BBB. The third license is listed as “active.” Should we rethink using them? I don’t want to not use a company because one person may have had a personal problem and filed a complaint or does the company have to had a lot of complaints filed to have their license revoked?
Thank you.

Best answer:

Answer by Stuart
A contractor who loses their license for nonpayment of fees or something get an ‘inactive’ status. A ‘revoked’ status means that they really screwed something up or really screwed somebody – usually a financial dispute like nonperformance of services or shoddy workmanship.

One revoked license? I’d proceed with caution.

Two revoked licenses? Get as far away from them as you can. They are bad news.

-Stuart

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